Policies and Guidelines

Cancellations and No-Shows

  • A strict 24-hour notice is required for cancellations or rescheduling. Failure to do so will result in a 100% service charge.

  • For no-shows, your card will be automatically charged 10 minutes after your scheduled appointment start time.

  • If you arrive visibly ill, you will be sent home, and this will be considered a late cancellation. Please be mindful of others' health.

Insurance Billing

  • It is your responsibility to track your insurance benefits, referrals, and any fees not covered or denied by your insurance company.

  • A valid referral or prescription must be on file at all times—no exceptions. This ensures compliance and protects both parties in case of disputes with your insurer.

Appropriate Behavior

  • Massage therapy is a professional, therapeutic practice intended for physical and mental healing.

  • Any inappropriate behavior will result in the immediate termination of your session. The full service fee will be charged, and the incident will be reported to local authorities.

  • Note: Soliciting sex work is illegal in Washington State. Please treat your healthcare provider with respect.

Before Your Appointment

1. Hydrate:

  • Proper hydration enhances the benefits of your massage. Frequent restroom use is fine—I have robes for your comfort.

2. Shower:

  • A warm shower helps relax tight muscles, preparing your body for the session.

  • Be mindful of personal hygiene, especially if you’ve had a physically demanding day, as we’ll be in a confined space.

  • Avoid strong fragrances to accommodate allergies or sensitivities.

3. Arrive Early:

  • Plan to arrive 5 minutes early, use the restroom, and silence your phone to ensure a smooth start to your session.

4. Dress Comfortably:

  • If you prefer to remain clothed, wear or bring flexible attire, such as basketball shorts, bike shorts, camisoles, or sports bras—particularly for stretch-focused sessions.

Thank you for your cooperation in maintaining a safe, respectful, and enjoyable environment for all.